Team leader

Job Description

• Allocate the workload to assigned team
• Ensure adequate maintenance of tools, equipment, and other materials in the department
• Ensure that the area is adequately staffed to achieved objectives and that technicians are supplied with the necessary equipment to perform the required tasks
• Assess impact of delays, interruptions or changes in plans and implement appropriate courses of actions to minimize issues.
• Provide advice and technical assistance to team members.
• Review the monthly performance in collaboration with other team leaders to determine where improvements can be made.
• Analyze current procedures and activities to identify and present opportunities for improvement.
• Orient new team members (e.g explain work hours, procedures, use of equipment etc) to familiariaze them with works surroundings.
• explain job expectations and procedures to ensure that new team members understand their respective duties.
• Coach and develop the job related skills of team members to facilitate improvements intheir job performance.
• Maintain good relationship with customers by meeting and exceeding their expectations.
• Undertake addiditional related responsibilities as required.
• ensure that all the technicians are wit up-to-date trainings.

Knowledge and Experienced

• At least 4 years experience in GM Automotive dealer Workshop as Team Leader
• Technical qualification equivalent to Auto Mechanic course, preferably Automotive engineering.
• Any certifications related to Auto Mechanic course and diploma in Automobile Engineering.

Competencies